Legal Information

Privacy Policy

Privacy Policy Overview

This Privacy Policy outlines how Hamara Sahyog Foundation (“we”, “our”, “us”) collects, uses, stores, processes, and protects personal information as per Information Technology (Reasonable Security Practices and Procedures) Rules, 2011.

1. Information We Collect

A. Personal Information (PII)

We may collect the following details that help identify you as an individual:

  • Full name
  • Phone number
  • Email address
  • Residential / Postal address
  • Gender
  • Date of birth
B. Sensitive Personal Data or Information (SPDI)

(As defined under the Information Technology Rules, 2011)

  • Aadhaar Number
  • PAN Number
  • Bank account details (only when voluntarily provided by members, coordinators, or donors for purposes such as issuing donation receipts, processing refunds, or verifying payment-related information)
  • Identity documents submitted during registration or verification
C. Non-Personal / Technical Data

Collected automatically to improve website performance and user experience:

  • IP address
  • Browser type and version
  • Device and operating system details
  • Pages viewed, time spent, and interaction logs

2. How We Use Your Data

We use your information for:

  • Membership verification
  • Donation/membership fee processing
  • Issuing receipts
  • Communication, updates & notifications
  • Government/regulatory compliance
  • Website improvement & analytics

We do NOT sell or rent personal data to any third party.

3. Consent

By using the website, you consent to:

  • providing accurate information
  • collection & processing of your data

You may withdraw consent by contacting us — but certain services may become unavailable.

4. Data Storage & Security

We take reasonable measures to protect your personal information in accordance with the Information Technology (Reasonable Security Practices and Procedures) Rules, 2011. These measures include:

  • Secure server configurations
  • Restricted access to authorized personnel only
  • Regular monitoring to prevent unauthorized access or misuse

While we strive to safeguard all information, no website or digital platform can guarantee absolute security. Users are advised to exercise caution when sharing personal information online.

We retain data only for as long as it is required for operational, legal, or compliance purposes.

5. Sharing of Information

Data may be shared only with:

  • RBI-compliant payment gateway partners
  • Government authorities (if legally required)
  • Internal authorized personnel

No other third-party sharing is permitted.

6. Your Rights

Under Indian data protection guidelines, you may:

  • Request a copy of your data
  • Correct inaccurate information
  • Request deletion (unless restricted by law)
  • Withdraw consent

Contact: contact@hamarasahyog.com

7. Cookies & Tracking

We use cookies for:

  • User experience enhancement
  • Session management
  • Analytics

You may disable cookies, but some features may not work properly.

8. Children’s Privacy

We do not knowingly collect data from children under 18 without parental permission.

9. Changes to Policy

We may update this policy to comply with Indian laws. New updates will be posted on the website.

10. Contact

Email: contact@hamarasahyog.com
Phone: (+91) 7676 007 010